COVID-19 Information

COVID-19 Changes at Gladstone Veterinary Clinic

CURB-SIDE SERVICE

Due to the COVID-19 pandemic, Gladstone Veterinary Clinic is adhering to social distancing guidelines and providing curbside service for our patients while restricting building access to employees and animals only. We miss seeing you face-to-face, but our goal is to adhere to social distancing guidelines as much as we can to keep our clients and team members as safe and healthy as possible, while still providing the best possible care for our patients. Please know that we are doing everything we can to decrease risk, including implementing new disinfection protocols and sick policies for employees.

SICK PET FOCUS WITH LIMITED PREVENTIVE CARE

Due to severe shortages of exam gloves, surgical masks and gowns, and other supplies, we are mandated by an Executive Order from the Governor of Oregon to significantly limit our procedures to preserve these supplies for human hospitals. We are limiting surgeries and dental procedures to medically-necessary procedures to relieve pain, remove aggressive cancerous masses, etc. We plan to schedule other procedures, such as spays, neuters, routine dental procedures, etc., after June 15th in accordance with the current Executive Order.

At this time, we are focusing our care on pets with health issues and deferring preventive care for healthy, previously vaccinated pets for a projected 2 months. This will also decrease our team’s potential risk of exposure. We plan to adjust this timeline in response to ever-changing demands of this pandemic. We will continue to vaccinate puppies and kittens to protect them from life-threatening diseases.

WHAT ARE THE RISKS OF COVID-19 TO MY PETS?

Dogs, cats, and other domestic animals have NOT been found to be carriers of COVID-19. COVID-19 is now spread by human-to-human transmission through respiratory droplets and contact with surfaces contaminated with those droplets. However, if you are symptomatic for COVID-19, the CDC recommends that you have another person take over care of your pet to reduce the risk of possible transfer of surface contamination. Pets do not carry this strain of the coronavirus, and are not considered an active source of infection.

STAY SAFE AND TAKE CARE OF EACH OTHER

If you or anyone in your household is or has been sick with upper respiratory signs in the past 14 days, or has been exposed to a possible or confirmed COVID-19 case in the past 14 days, please reschedule your pet’s appointment to a later date. If your pet needs to be seen urgently, please have someone else bring your pet in for you and notify us so we can take the proper precautions.

It is important that our team stay healthy, that we do what we can to limit the spread of disease among our clients, and to do our part in “flattening the curve” in our community. As you know, we are a small, family-owned business and we’ve been committed to this wonderful community for nearly 40 years.

Thank you for your patience as we navigate these challenges so we can continue to provide the same compassionate, Fear-Free, expert care that you know and expect from us. Stay safe and be well.

READ FAQS

Are your normal hours in affect?

NO…new temporary hours are

Monday: 7:30am – 6:00pm
Tuesday: 10:00am – 6:00pm
Wednesday: 9:00am – 6:00pm
Thursday: 9:00am – 6:00pm
Friday: 7:30am – 6:00pm
Saturday: Closed Temporarily
Sunday: Closed

How do I get a refill?

Please call ahead, submit a refill request through our website or text us at 503.678.9530. You can also request a refill for home delivery through VetSource 

How can I get more pet food, prescriptions, and supplies?

What do I do during an emergency?
During hospital hours, please call us at 503.653.6621 to discuss the emergency and we can advise you on the next steps. Outside of hospital hours, please call either Northwest Veterinary Specialists & Emergency (8am-8pm) at 503.656.3999, Emergency Veterinary Clinic of Tualatin (24/7) at 503.691.7922, or DoveLewis Emergency Animal Hospital (24/7) at 503.228.7281.
Can my pet get the coronavirus?
According to the AVMA, “Infectious disease experts and multiple international and domestic human and animal health organizations agree there is no evidence at this point to indicate that pets become ill with COVID-19 or that they spread it to other animals, including people.

If you are not ill with COVID-19, you can interact with your pet as you normally would, including walking, feeding, and playing. You should continue to practice good hygiene during those interactions (e.g., wash hands before and after interacting with your pet; ensure your pet is kept well-groomed; regularly clean your pet’s food and water bowls, bedding material, and toys).

Out of an abundance of caution, it is recommended that those ill with COVID-19 limit contact with animals until more information is known about the virus. Have another member of your household take care of walking, feeding, and playing with your pet. If you have a service animal or you must care for your pet, then wear a facemask; don’t share food, kiss, or hug them; and wash your hands before and after any contact with them.”

https://www.avma.org/resources-tools/animal-health-and-welfare/covid-19

How should we best communicate with our veterinary team during this period?

Call us at 503.653.6621
Text us at 503.678.9530
Email us at reception@gladstonevets.com

Where do we look for updates?

Find updates here, follow-us on social media, and watch your email inbox.

Click here to visit our Facebook.
Click here to visit our Twitter.

Contact Gladstone Veterinary Clinic today!

Our Address

18420 SE McLoughlin Blvd.
Milwaukie, OR 97267
Click here for directions.

Temporary Hours (COVID-19)

Monday: 9:00am - 6:00pm
Tuesday: 7:30am - 6:00pm
Wednesday: 9:00am - 6:00pm
Thursday: 9:00am - 6:00pm
Friday: 7:30am - 6:00pm
Saturday: Closed Temporarily
Sunday: Closed

Contact Us

Call: 503-653-6621

Fax: 503-608-4722

Email: reception@gladstonevets.com

Have questions? We’re here to help!

 

Please complete the form below and a member of our team will respond generally within 24 hours. If you wish to schedule an appointment or have an urgent question or problem please call us at 503-653-6621.